Description
LiveVox Holdings Inc is a next-generation cloud contact-center-as-a-service (or CCaaS) platform providing service to enterprises, business process outsourcers, and collections agencies. Its CCaaS platform provides customers with a scalable, cloud-based architecture and pre-integrated artificial intelligence capabilities to support enterprise-grade deployments of its solutions including omnichannel customer connectivity, customer relationship management, and workforce optimization. Its omnichannel product offerings enable customers to connect with their customers via their channel of choice, including the human voice, virtual agents powered by artificial intelligence, email, text, or webchat.
